Return Vehicle Form

The return form is crafted to streamline and simplify the process for both Drivers and Fleet managers.

IMPORTANT! Transport arrangements are made according to the specified return date. Pickup lead time is 10 - 15 business days. While we cannot provide an exact pickup date and time, you will be contacted 1 - 2 days in advance. Please ensure any fuel cards for the vehicle are cut on the same day as the return.

Återlämningsformulär (Svenska) ➡

Return Guide: Download

Important to note before returning:

The car must be returned in the condition specified in the agreement; otherwise, the lessee will be liable for compensation. Examples of what is considered normal and abnormal wear and tear can be found in the Return Guide.

Damages that are not classified as normal wear and tear must be repaired and reported to the respective insurance company.

If the damage cannot be repaired before the return, it must still be reported to the insurance company, and the claim number must be included in the return form.

For detailed information on how to file a damage report, see Driver Services - In Case of an Accident.

How to return my car:

You should return your car to the dealer delivering your new car. If your new car is delivered directly to you, please inform us so we can arrange the return of your existing car.

If you do not plan to pick up a new car and only need to return an existing one, you can return it to the nearest authorized dealer. Please check with the dealer first to ensure they accept returns, as this is not always the case.

Alternatively, the car can be placed in an agreed-upon secure location where it is fenced or locked until it is picked up. If none of these return options work for you, please contact us at eol@santanderleasing.se.

Inspection Process

After the vehicle is returned, an inspection is carried out by an independent party. The technician assesses the vehicle's condition, distinguishing between normal wear and tear and damages that may result in charges to the lessee. An inspection report is prepared, documenting any damages.

The inspection also considers normal wear and tear, such as minor marks and scratches. Wear and tear deemed abnormal, however, affects the car's value and will be charged accordingly.

If repairs are necessary, they are carried out cost-effectively, taking into account the car's age and mileage.

Examples of Damages That Should Be Repaired:

  • Scratches: Changes in the paint where the scratch is deep enough to feel with a fingernail and does not disappear with polishing.
  • Dents: Changes in the car's metal parts.
  • Other Damages: Damages caused by aftermarket equipment, stone chips, cracked windows, damaged trim, interior damage, scuffed rims, and similar issues.

Return Guide: Download

Return Vehicle Form

1. Your Details

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2. The Driver & Vehicle

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A confirmation will be sent to the provided email address to inform that the vehicle has been registered for return.
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If "Yes," the driver will maintain their status as a driver, and no further action will be taken. If "No," the driver will be excluded from all external communications and eventually deleted from our data system.

3. Return Location

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4. Equipment and Accessories

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Note! If the wheels are not present in the vehicle, Santander will charge the company for a completely new set of wheels or alternatively a shipping cost if tire storage is available.
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Upon return, the vehicle should be thoroughly cleaned both inside and out. A clean car facilitates inspection and may prevent any additional charges.


Please note that if charging or fueling is not completed, you will incur charges for charging, fuel, waiting time, and transport.

5. Visible Damages

Please indicate any damages to the vehicle in the field below. Upon return, Santander will conduct a comprehensive inspection. Damages requiring repair will be addressed according to the guidelines. Please note that repair costs will be invoiced to the specified cost center of the customer.
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Damages that are not reported to the respective insurance company and not repaired before the vehicle's return will be charged to the driver/company. This may be more expensive than the deductible.
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6. Return date

IMPORTANT! Transport arrangements are made according to the specified return date. Pickup lead time is 10 - 15 business days. While we cannot provide an exact pickup date and time, you will be contacted 1 - 2 days in advance. Please ensure any fuel cards for the vehicle are cut on the same day as the return.
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Select the date by clicking the calendar icon.
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